The [Wikipedia] world is not flat: On the organizational structure of online production communities

Ofer Arazy, Oded Nov, Felipe Ortega

פרסום מחקרי: פרק בספר / בדוח / בכנספרסום בספר כנסביקורת עמיתים

תקציר

The creation and maintenance of online production communities depend on the complex ecology created by the interaction of social roles, and these roles are essential for the governance of the community. This study investigates the organizational structure of one of the most notable peer-production projects: Wikipedia. While online communities have often been depicted as 'flat' and egalitarian, recent studies of Wikipedia suggest that it has developed a cumbersome beaurocratic structure that includes a hierarchy of organizational role. The objective of this study is, thus, to empirically study the organization of roles in Wikipedia and the hierarchy formed through their power relationships. Our research method employs Wikipedia's formal set of access privileges as indicators of roles, and analyses all 4,902,643 Wikipedia members (of which 10,496 hold special access privileges). Applying statistical techniques traditionally employed to validate the psychometric properties of scales, we find that Wikipedia has an intricate ecology of roles. Our analysis of power relationships within these twelve roles reveals Wikipedia's organizational hierarchy. Implications for theory and practice are discussed.

שפה מקוריתאנגלית אמריקאית
כותר פרסום המארחECIS 2014 Proceedings - 22nd European Conference on Information Systems
מוציא לאורAssociation for Information Systems
מסת"ב (מודפס)9780991556700
סטטוס פרסוםפורסם - 2014
פורסם באופן חיצוניכן
אירוע22nd European Conference on Information Systems, ECIS 2014 - Tel Aviv, ישראל
משך הזמן: 9 יוני 201411 יוני 2014

סדרות פרסומים

שםECIS 2014 Proceedings - 22nd European Conference on Information Systems

כנס

כנס22nd European Conference on Information Systems, ECIS 2014
מדינה/אזורישראל
עירTel Aviv
תקופה9/06/1411/06/14

ASJC Scopus subject areas

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