The role of chronemic agency in the processing of a multitude of mediated conversation threads

Yoram M. Kalman, Ana M. Aguilar, Dawna I. Ballard

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Hundreds of messages and conversations stream daily into our communication media and devices. How do we manage this influx without missing urgent messages? In this study we provide initial evidence that this is achieved by closely monitoring only a small number of media—those media where users expect time sensitive messages to arrive. We describe this heightened attention to a medium as "assigning the medium high chronemic agency", and characterize chronemic agency through extensive interviews of eighteen American undergraduate students. Our findings reveal how chronemic agency is involved in communication norms associated with urgency. Furthermore, they demonstrate the dynamic nature of chronemic agency, and its role in managing responsiveness and in dealing with communication overload. We conclude with a discussion of the shifting nature of the synchronicity of mediated conversation.

Original languageEnglish
Title of host publicationProceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages1965-1974
Number of pages10
ISBN (Electronic)9780998133119
StatePublished - 2018
Event51st Annual Hawaii International Conference on System Sciences, HICSS 2018 - Big Island, United States
Duration: 2 Jan 20186 Jan 2018

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2018-January

Conference

Conference51st Annual Hawaii International Conference on System Sciences, HICSS 2018
Country/TerritoryUnited States
CityBig Island
Period2/01/186/01/18

All Science Journal Classification (ASJC) codes

  • General Engineering

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