The judicial construction of older consumers' rights: A qualitative case-law analysis

Michal Segal, Sagit Mor, Israel Doron

Research output: Contribution to journalArticlepeer-review

Abstract

Courts conceptualize and construct the phenomenon of consumer rights violations against older people in different ways. This qualitative analysis of court decisions explores the meanings that Israeli courts have attributed to the fact that the victim was an older consumer. Specific objectives include determining whether existing consumer protections for older consumers are effective, how the relevant provisions of consumer protection law are expressed in application of case law, and how courts structure the issue in their rulings. Analysis has revealed a tension between two judicial approaches: assumption of older consumers as inherently vulnerable and meriting special-class protection, versus application of general consumer protection law attending to actual plaintiffs' or defendants' characteristics. Critical reading of the judgments leads to construction and suggestion of a tiered approach to adjudicating consumer protection cases that protects the vulnerable older consumer without falling into a trap of unwarranted ageism.

Original languageEnglish
Pages (from-to)159-180
Number of pages22
JournalCanadian Journal of Law and Society
Volume36
Issue number1
DOIs
StatePublished - Apr 2021

Keywords

  • Ageism
  • Consumer protection
  • Courts
  • Financial abuse
  • Law and elderly

All Science Journal Classification (ASJC) codes

  • Sociology and Political Science
  • Law

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