The different impact of personal social capital and intra-organizational SC: The Enron case study

Batia Ben-Hador, Eyal Eckhaus

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: This study relates to two levels of organization social capital (SC): personal SC and intra-organizational SC. Personal SC is the utility derived from the person’s relationship, and his positioning in networks, inside and out of the organization. Intra-organizational SC is the benefit derived from interactions within, and between groups in the organization, and is based on trust, reciprocity, common goals, sharing information and knowledge. The purpose of this paper is to examine the difference between the SC levels by their connections to employee energy and success, before and after crisis. Design/methodology/approach: In order to test the hypotheses, the authors used the Enron e-mails corpus, the texts were analyzed using SQL. Findings: The findings suggest that the impact of personal SC sand intra-organizational SC, on employee energy and success is different. Personal SC was found to have a higher impact on those two variables, than intra-organizational SC. After crisis, this gap became larger. Originality/value: The importance of the findings is in the distinction between the SC levels, and their different impact on the employees. However, the situation of Enron employees at that time implies that the more important level of SC is the intra-organizational SC.

Original languageEnglish
Pages (from-to)28-47
Number of pages20
JournalInternational Journal of Organization Theory and Behavior
Volume21
Issue number1
DOIs
StatePublished - 2018

Keywords

  • Intra-organizational SC
  • Social capital

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Public Administration
  • Organizational Behavior and Human Resource Management

Fingerprint

Dive into the research topics of 'The different impact of personal social capital and intra-organizational SC: The Enron case study'. Together they form a unique fingerprint.

Cite this