The collective emotion of mentally ill individuals within Facebook groups during Covid-19 pandemic

Nava Rothschild, Jonathan Schler, David Sarne, Noa Aharony

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: People with pre-existing mental health conditions are more likely to be affected by global crises. The Covid-19 pandemic has presented them with unique challenges, including reduced contact with the psychiatric rehabilitation and support systems. Thus, understanding the emotional experience of this population may assist mental health organizations in future global crises. Design/methodology/approach: In this paper, researchers analyzed the discourse of the mentally ill during the Covid-19 pandemic, as reflected in Israeli Facebook groups: three private groups and one public group. Researchers explored the language, reactions, emotions and sentiments used in these groups during the year before the pandemic, outbreak periods and remission periods, as well as the period before the vaccine’s introduction and after its appearance. Findings: Analyzing groups’ discourse using the collective emotion theory suggests that the group that expressed the most significant difficulty was the Depression group, while individuals who suffer from social phobia/anxiety and PTSD were less affected during the lockdowns and restrictions forced by the outbreak. Originality/value: Findings may serve as a tool for service providers during crises to monitor patients’ conditions, and assist individuals who need support and help.

Original languageEnglish
JournalAslib Journal of Information Management
DOIs
StateAccepted/In press - 2024

Keywords

  • Collective emotion
  • Covid-19
  • Discourse analysis
  • Facebook groups
  • Mental illness

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Library and Information Sciences

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