The business travel experience

Orit Unger; Natan Uriely; Galia Fuchs

doi:https://doi.org/10.1016/j.annals.2016.10.003

The business travel experience

Orit Unger, Natan Uriely, Galia Fuchs

Department of Tourism and Leisure Management

Ben-Gurion University of the Negev

Research output: Contribution to journal › Article › peer-review

Abstract

The study explores the business travel experience as a framework of time with four phases: trip preparations, passenger experience, destination experience and homecoming. In-depth interviews with frequent business travelers indicate that their experience as passengers includes “moments of relaxation” and is perceived as a sort of “time off”, in which they enjoy their familiarity with airports, the comforts provided to privileged passengers and the limited connectivity during flights. The other phases of the trip are devoted mainly to work-obligations and shape the nature of the trip as primarily a vocational experience. These findings add insight to mobility research of tourism, conceptualizations of the nexus between work and tourism, and the literature on business travelers.

Original language	American English
Pages (from-to)	142-156
Number of pages	15
Journal	Annals of Tourism Research
Volume	61
DOIs	https://doi.org/10.1016/j.annals.2016.10.003
State	Published - 1 Nov 2016

Keywords

Business travel
Tourist experience

All Science Journal Classification (ASJC) codes

Development
Marketing
Business and International Management
Tourism, Leisure and Hospitality Management

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https://doi.org/10.1016/j.annals.2016.10.003

Cite this

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title = "The business travel experience",

abstract = "The study explores the business travel experience as a framework of time with four phases: trip preparations, passenger experience, destination experience and homecoming. In-depth interviews with frequent business travelers indicate that their experience as passengers includes “moments of relaxation” and is perceived as a sort of “time off”, in which they enjoy their familiarity with airports, the comforts provided to privileged passengers and the limited connectivity during flights. The other phases of the trip are devoted mainly to work-obligations and shape the nature of the trip as primarily a vocational experience. These findings add insight to mobility research of tourism, conceptualizations of the nexus between work and tourism, and the literature on business travelers.",

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AB - The study explores the business travel experience as a framework of time with four phases: trip preparations, passenger experience, destination experience and homecoming. In-depth interviews with frequent business travelers indicate that their experience as passengers includes “moments of relaxation” and is perceived as a sort of “time off”, in which they enjoy their familiarity with airports, the comforts provided to privileged passengers and the limited connectivity during flights. The other phases of the trip are devoted mainly to work-obligations and shape the nature of the trip as primarily a vocational experience. These findings add insight to mobility research of tourism, conceptualizations of the nexus between work and tourism, and the literature on business travelers.

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JF - Annals of Tourism Research

ER -

The business travel experience

Abstract

Keywords

All Science Journal Classification (ASJC) codes

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