Social platform use and psychological well-being

Cammy Crolic, Peter Pal Zubcsek, Andrew T. Stephen, Gillian Brooks

Research output: Contribution to journalArticlepeer-review

Abstract

Social platforms facilitate the daily interactions of billions of people globally. Prior research generally concludes that social platforms negatively affect people's welfare. This research reopens this debate by using a robust methodology to examine the time series effects of social platform use on users' subjective well-being, psychological well-being, physical health, and financial security. We report a 6-month longitudinal study of 1029 adults. Participants' daily time using social platforms on their mobile device was unobtrusively tracked and their well-being was measured every 2 weeks. The findings suggest a small, positive effect of time spent using social platforms on both subjective well-being and psychological well-being (but no significant effects on physical health or financial security). Further, it is time spent using social platforms that facilitate interactions with intimate/close ties, that is correlated with positive subjective and psychological well-being.

Original languageEnglish
Pages (from-to)463-474
Number of pages12
JournalJournal of Consumer Psychology
Volume35
Issue number3
DOIs
StatePublished - Jul 2025

Keywords

  • consumer welfare
  • psychological well-being
  • social media
  • social platforms
  • social ties
  • subjective well-being

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Marketing

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