Rethinking organizational citizenship behavior in service organizations: Its nature and conceptualization

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Original languageEnglish
Title of host publicationThe Oxford handbook of organizational citizenship behavior
EditorsP. M. Podsakoff, S. B. MacKenzie, N. P. Podsakoff
Place of PublicationOxford
Pages527-541
Number of pages30
DOIs
StatePublished - 2018

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