TY - JOUR
T1 - Public administration and citizen satisfaction with democracy
T2 - Cross-national evidence
AU - Ariely, Gal
N1 - Funding Information: This article was developed from the research seminar ‘Bureaucracy, Democracy, and the Quality of Governance in Israel’ at the School of Political Sciences, the University of Haifa. This research would not have been possible without the encouragement of Professor Eran Vigoda-Gadot and the support of the School of Political Science at the University of Haifa.
PY - 2013/12/1
Y1 - 2013/12/1
N2 - This article examines the democracy-bureaucracy nexus by addressing the role of public administration in sustaining citizen satisfaction with democracy. Employing cross-national data across 35 countries, the multi-level analysis enables investigation at both the individual and the country level. With respect to the former, the findings indicate that citizens' evaluation of public administration is related more strongly to their satisfaction with democracy than other explanations - such as political trust, electoral fairness, and political efficacy. With respect to the latter, they demonstrate that public administration quality is related to satisfaction with democracy to a degree similar to other macro-level factors - such as the level of democracy, political trust, and human development in a country. The results are discussed in the framework of the debate regarding the democracy-bureaucracy nexus.
AB - This article examines the democracy-bureaucracy nexus by addressing the role of public administration in sustaining citizen satisfaction with democracy. Employing cross-national data across 35 countries, the multi-level analysis enables investigation at both the individual and the country level. With respect to the former, the findings indicate that citizens' evaluation of public administration is related more strongly to their satisfaction with democracy than other explanations - such as political trust, electoral fairness, and political efficacy. With respect to the latter, they demonstrate that public administration quality is related to satisfaction with democracy to a degree similar to other macro-level factors - such as the level of democracy, political trust, and human development in a country. The results are discussed in the framework of the debate regarding the democracy-bureaucracy nexus.
KW - administration and democracy
KW - cross-national survey
KW - political trust
KW - public administration
UR - http://www.scopus.com/inward/record.url?scp=84889638226&partnerID=8YFLogxK
U2 - https://doi.org/10.1177/0020852313501432
DO - https://doi.org/10.1177/0020852313501432
M3 - Article
SN - 0020-8523
VL - 79
SP - 747
EP - 766
JO - International Review of Administrative Sciences
JF - International Review of Administrative Sciences
IS - 4
ER -
