Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police

Marina Vugalter; Adir Even

doi:10.15439/2015F221

Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police

Marina Vugalter, Adir Even

Department of Industrial Engineering and Management

Ben-Gurion University of the Negev

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Performance Measurement Systems (PMS) have long captured the attention of organizational behavior and information systems (IS) research. The PMS in the study was implemented by public police forces, using advanced Business Intelligence (BI) technologies. The study examines the impact of enhancing that PMS, through analysis of the metric results over an 8-year time period that covered a transition between two major system versions. The analysis results indeed show a significant impact of transitioning to the new PMS in most (75%) performance metrics. A noticeable impact of the transition is the temporary performance decline, followed by some improvement that can be attributed in part to the redefinition of some metrics. Further, the results confirmed the preliminary assumptions that the improvement in the measured performance is positively and significantly associated with humanresource allocation; however, with some mediation effects of the crime category and the organization unit.

Original language	American English
Title of host publication	Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015
Editors	Marcin Paprzycki, Leszek Maciaszek, Maria Ganzha
Pages	1513-1519
Number of pages	7
ISBN (Electronic)	9788360810651
DOIs	https://doi.org/10.15439/2015F221
State	Published - 1 Jan 2015
Event	Federated Conference on Computer Science and Information Systems, FedCSIS 2015 - Lodz, Poland Duration: 13 Sep 2015 → 16 Sep 2015

Publication series

Name	Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015

Conference

Conference	Federated Conference on Computer Science and Information Systems, FedCSIS 2015
Country/Territory	Poland
City	Lodz
Period	13/09/15 → 16/09/15

All Science Journal Classification (ASJC) codes

General Computer Science

Access to Document

10.15439/2015F221

Cite this

Vugalter, M., & Even, A. (2015). Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police. In M. Paprzycki, L. Maciaszek, & M. Ganzha (Eds.), Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015 (pp. 1513-1519). Article 2015F221 (Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015). https://doi.org/10.15439/2015F221

Vugalter, Marina ; Even, Adir. / Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police. Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015. editor / Marcin Paprzycki ; Leszek Maciaszek ; Maria Ganzha. 2015. pp. 1513-1519 (Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015).

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title = "Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police",

abstract = "Performance Measurement Systems (PMS) have long captured the attention of organizational behavior and information systems (IS) research. The PMS in the study was implemented by public police forces, using advanced Business Intelligence (BI) technologies. The study examines the impact of enhancing that PMS, through analysis of the metric results over an 8-year time period that covered a transition between two major system versions. The analysis results indeed show a significant impact of transitioning to the new PMS in most (75%) performance metrics. A noticeable impact of the transition is the temporary performance decline, followed by some improvement that can be attributed in part to the redefinition of some metrics. Further, the results confirmed the preliminary assumptions that the improvement in the measured performance is positively and significantly associated with humanresource allocation; however, with some mediation effects of the crime category and the organization unit.",

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Vugalter, M & Even, A 2015, Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police. in M Paprzycki, L Maciaszek & M Ganzha (eds), Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015., 2015F221, Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015, pp. 1513-1519, Federated Conference on Computer Science and Information Systems, FedCSIS 2015, Lodz, Poland, 13/09/15. https://doi.org/10.15439/2015F221

Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police. / Vugalter, Marina; Even, Adir.
Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015. ed. / Marcin Paprzycki; Leszek Maciaszek; Maria Ganzha. 2015. p. 1513-1519 2015F221 (Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Performance Measurement Systems (PMS) have long captured the attention of organizational behavior and information systems (IS) research. The PMS in the study was implemented by public police forces, using advanced Business Intelligence (BI) technologies. The study examines the impact of enhancing that PMS, through analysis of the metric results over an 8-year time period that covered a transition between two major system versions. The analysis results indeed show a significant impact of transitioning to the new PMS in most (75%) performance metrics. A noticeable impact of the transition is the temporary performance decline, followed by some improvement that can be attributed in part to the redefinition of some metrics. Further, the results confirmed the preliminary assumptions that the improvement in the measured performance is positively and significantly associated with humanresource allocation; however, with some mediation effects of the crime category and the organization unit.

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Vugalter M, Even A. Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police. In Paprzycki M, Maciaszek L, Ganzha M, editors, Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015. 2015. p. 1513-1519. 2015F221. (Proceedings of the 2015 Federated Conference on Computer Science and Information Systems, FedCSIS 2015). doi: 10.15439/2015F221

Organizational impacts of enhancing a BI-supported performance measurement system on the Israeli police

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