@inproceedings{7eff457b6e6c41e2857e8ea7afe87a08,
title = "Models of user engagement",
abstract = "Our research goal is to provide a better understanding of how users engage with online services, and how to measure this engagement. We should not speak of one main approach to measure user engagement - e.g. through one fixed set of metrics - because engagement depends on the online services at hand. Instead, we should be talking of models of user engagement. As a first step, we analysed a number of online services, and show that it is possible to derive effectively simple models of user engagement, for example, accounting for user types and temporal aspects. This paper provides initial insights into engagement patterns, allowing for a better understanding of the important characteristics of how users repeatedly interact with a service or group of services.",
keywords = "diversity of user engagement, models, temporal aspect, user type",
author = "Janette Lehmann and Mounia Lalmas and Elad Yom-Tov and Georges Dupret",
year = "2012",
doi = "10.1007/978-3-642-31454-4\_14",
language = "الإنجليزيّة",
isbn = "9783642314537",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
pages = "164--175",
booktitle = "User Modeling, Adaptation, and Personalization - 20th International Conference, UMAP 2012, Proceedings",
note = "20th International Conference on User Modeling, Adaptation and Personalization, UMAP 2012 ; Conference date: 16-07-2012 Through 20-07-2012",
}