Investigating help-giving behavior in a cross-platform learning environment

Ishrat Ahmed; Areej Mawasi; Shang Wang; Ruth Wylie; Yoav Bergner; Amanda Whitehurst; Erin Walker

doi:https://doi.org/10.1007/978-3-030-23204-7_2

Investigating help-giving behavior in a cross-platform learning environment

Ishrat Ahmed, Areej Mawasi, Shang Wang, Ruth Wylie, Yoav Bergner, Amanda Whitehurst, Erin Walker

Education in Science and Technology

Technion - Israel Institute of Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

A key promise of adaptive collaborative learning support is the ability to improve learning outcomes by providing individual students with the help they need to collaborate more effectively. These systems have focused on a single platform. However, recent technology-supported collaborative learning platforms allow students to collaborate in different contexts: computer-supported classroom environments, network based online learning environments, or virtual learning environments with pedagogical agents. Our goal is to better understand how students participate in collaborative behaviors across platforms, focusing on a specific type of collaboration - help-giving. We conducted a classroom study (N = 20) to understand how students engage in help-giving across two platforms: an interactive digital learning environment and an online Q&A community. The results indicate that help-giving behavior across the two platforms is mostly influenced by the context rather than by individual differences. We discuss the implications of the results and suggest design recommendations for developing an adaptive collaborative learning support system that promotes learning and transfer.

Original language	English
Title of host publication	Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings
Editors	Seiji Isotani, Eva Millán, Amy Ogan, Bruce McLaren, Peter Hastings, Rose Luckin
Pages	14-25
Number of pages	12
DOIs	https://doi.org/10.1007/978-3-030-23204-7_2
State	Published - 2019
Event	20th International Conference on Artificial Intelligence in Education, AIED 2019 - Chicago, United States Duration: 25 Jun 2019 → 29 Jun 2019

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	11625 LNAI

Conference

Conference	20th International Conference on Artificial Intelligence in Education, AIED 2019
Country/Territory	United States
City	Chicago
Period	25/06/19 → 29/06/19

Keywords

Adaptive collaborative learning support
Help-giving-behavior
Intelligent collaborative support
Motivation

All Science Journal Classification (ASJC) codes

Theoretical Computer Science
General Computer Science

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

https://doi.org/10.1007/978-3-030-23204-7_2

Cite this

Ahmed, I., Mawasi, A., Wang, S., Wylie, R., Bergner, Y., Whitehurst, A., & Walker, E. (2019). Investigating help-giving behavior in a cross-platform learning environment. In S. Isotani, E. Millán, A. Ogan, B. McLaren, P. Hastings, & R. Luckin (Eds.), Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings (pp. 14-25). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11625 LNAI). https://doi.org/10.1007/978-3-030-23204-7_2

Ahmed, Ishrat ; Mawasi, Areej ; Wang, Shang et al. / Investigating help-giving behavior in a cross-platform learning environment. Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings. editor / Seiji Isotani ; Eva Millán ; Amy Ogan ; Bruce McLaren ; Peter Hastings ; Rose Luckin. 2019. pp. 14-25 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "A key promise of adaptive collaborative learning support is the ability to improve learning outcomes by providing individual students with the help they need to collaborate more effectively. These systems have focused on a single platform. However, recent technology-supported collaborative learning platforms allow students to collaborate in different contexts: computer-supported classroom environments, network based online learning environments, or virtual learning environments with pedagogical agents. Our goal is to better understand how students participate in collaborative behaviors across platforms, focusing on a specific type of collaboration - help-giving. We conducted a classroom study (N = 20) to understand how students engage in help-giving across two platforms: an interactive digital learning environment and an online Q&A community. The results indicate that help-giving behavior across the two platforms is mostly influenced by the context rather than by individual differences. We discuss the implications of the results and suggest design recommendations for developing an adaptive collaborative learning support system that promotes learning and transfer.",

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author = "Ishrat Ahmed and Areej Mawasi and Shang Wang and Ruth Wylie and Yoav Bergner and Amanda Whitehurst and Erin Walker",

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year = "2019",

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Ahmed, I, Mawasi, A, Wang, S, Wylie, R, Bergner, Y, Whitehurst, A & Walker, E 2019, Investigating help-giving behavior in a cross-platform learning environment. in S Isotani, E Millán, A Ogan, B McLaren, P Hastings & R Luckin (eds), Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 11625 LNAI, pp. 14-25, 20th International Conference on Artificial Intelligence in Education, AIED 2019, Chicago, United States, 25/06/19. https://doi.org/10.1007/978-3-030-23204-7_2

Investigating help-giving behavior in a cross-platform learning environment. / Ahmed, Ishrat; Mawasi, Areej; Wang, Shang et al.
Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings. ed. / Seiji Isotani; Eva Millán; Amy Ogan; Bruce McLaren; Peter Hastings; Rose Luckin. 2019. p. 14-25 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11625 LNAI).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Investigating help-giving behavior in a cross-platform learning environment

AU - Ahmed, Ishrat

AU - Mawasi, Areej

AU - Wang, Shang

AU - Wylie, Ruth

AU - Bergner, Yoav

AU - Whitehurst, Amanda

AU - Walker, Erin

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2019.

PY - 2019

Y1 - 2019

N2 - A key promise of adaptive collaborative learning support is the ability to improve learning outcomes by providing individual students with the help they need to collaborate more effectively. These systems have focused on a single platform. However, recent technology-supported collaborative learning platforms allow students to collaborate in different contexts: computer-supported classroom environments, network based online learning environments, or virtual learning environments with pedagogical agents. Our goal is to better understand how students participate in collaborative behaviors across platforms, focusing on a specific type of collaboration - help-giving. We conducted a classroom study (N = 20) to understand how students engage in help-giving across two platforms: an interactive digital learning environment and an online Q&A community. The results indicate that help-giving behavior across the two platforms is mostly influenced by the context rather than by individual differences. We discuss the implications of the results and suggest design recommendations for developing an adaptive collaborative learning support system that promotes learning and transfer.

AB - A key promise of adaptive collaborative learning support is the ability to improve learning outcomes by providing individual students with the help they need to collaborate more effectively. These systems have focused on a single platform. However, recent technology-supported collaborative learning platforms allow students to collaborate in different contexts: computer-supported classroom environments, network based online learning environments, or virtual learning environments with pedagogical agents. Our goal is to better understand how students participate in collaborative behaviors across platforms, focusing on a specific type of collaboration - help-giving. We conducted a classroom study (N = 20) to understand how students engage in help-giving across two platforms: an interactive digital learning environment and an online Q&A community. The results indicate that help-giving behavior across the two platforms is mostly influenced by the context rather than by individual differences. We discuss the implications of the results and suggest design recommendations for developing an adaptive collaborative learning support system that promotes learning and transfer.

KW - Adaptive collaborative learning support

KW - Help-giving-behavior

KW - Intelligent collaborative support

KW - Motivation

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U2 - https://doi.org/10.1007/978-3-030-23204-7_2

DO - https://doi.org/10.1007/978-3-030-23204-7_2

M3 - منشور من مؤتمر

SN - 9783030232030

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 14

EP - 25

BT - Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings

A2 - Isotani, Seiji

A2 - Millán, Eva

A2 - Ogan, Amy

A2 - McLaren, Bruce

A2 - Hastings, Peter

A2 - Luckin, Rose

T2 - 20th International Conference on Artificial Intelligence in Education, AIED 2019

Y2 - 25 June 2019 through 29 June 2019

ER -

Ahmed I, Mawasi A, Wang S, Wylie R, Bergner Y, Whitehurst A et al. Investigating help-giving behavior in a cross-platform learning environment. In Isotani S, Millán E, Ogan A, McLaren B, Hastings P, Luckin R, editors, Artificial Intelligence in Education - 20th International Conference, AIED 2019, Proceedings. 2019. p. 14-25. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: https://doi.org/10.1007/978-3-030-23204-7_2

Investigating help-giving behavior in a cross-platform learning environment

Abstract

Publication series

Conference

Keywords

All Science Journal Classification (ASJC) codes

UN SDGs

Access to Document

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