Informative material for patient empowerment in sensitive situations

Iris Reychav, Lin Zhu, Avi Parush, Roger McHaney, Daphne R. Raban, Amy Lauren Shapira, Rami Moshonov

Research output: Contribution to journalArticlepeer-review


Women diagnosed with HPV face a hard-to-understand disease that may impact their psychological and physical health and may pose challenges communicating with healthcare providers in sensitive settings. We posit patient empowerment through targeted educational materials can improve sensitive communication and lead to better health outcomes. This study measured the impact of a patient-empowerment process used in a gynecology clinic for HPV patients to improve sensitive communication during medical-related meetings and on subsequent patient empowerment outcomes. The empowerment process was based on expert-vetted informative material made accessible in the physician’s waiting room on tablet devices. Communication between physicians and patients was measured during medical visits via a direct observation, encoding process. Empowerment items were tested following medical visits. The results were compared to a control group that received non-medical, lifestyle material. 237 female, gynecology patients from a large, private clinic participated. Using expert-vetted, relevant material to enhance patient education in a clinical setting results in higher levels of patient empowerment. Physician interaction impacts patient empowerment as do various communication behaviors and this can lead to positive health outcomes.

Original languageEnglish
Pages (from-to)49-56
Number of pages8
JournalPatient Experience Journal
Issue number3
StatePublished - 2023


  • Empowerment
  • HPV
  • digital media
  • expert-vetted material
  • healthcare
  • information-seeking behavior
  • patient care
  • physician communication

All Science Journal Classification (ASJC) codes

  • Leadership and Management
  • Health(social science)
  • Health Policy
  • Health Information Management


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