TY - JOUR
T1 - In WAZE we trust? GPS-based navigation application users’ behavior and patterns of dependency
AU - Laor, Tal
AU - Galily, Yair
N1 - Publisher Copyright: © 2022 Laor, Galily. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
PY - 2022/11
Y1 - 2022/11
N2 - Functional technological applications have become an integral part of our lives changing our patterns of reasoning and behavior. The current study examines whether, how and why use of WAZE app, a popular GPS-based navigation application, demonstrate behaviors and patterns which resemble those of technological dependency. We conducted semi-structured in-depth interviews with 50 WAZE users. The questions took inspiration from the model of IT addiction, which identifies six behavioral parameters: withdrawal, conflict, mood modification, relapse, tolerance, and saliency. The novelty of the study lies in the evidence of patterns and behaviors which resemble technological dependency on the WAZE app. The findings indicate that WAZE app satisfies users’ needs driven by functionality. Four behavioral characteristics associated with IT addiction are applicable to WAZE users: mood modification, conflict, relapse, and withdrawal. The study concludes that functional technological applications may trigger behavioral indicators of technological addiction.
AB - Functional technological applications have become an integral part of our lives changing our patterns of reasoning and behavior. The current study examines whether, how and why use of WAZE app, a popular GPS-based navigation application, demonstrate behaviors and patterns which resemble those of technological dependency. We conducted semi-structured in-depth interviews with 50 WAZE users. The questions took inspiration from the model of IT addiction, which identifies six behavioral parameters: withdrawal, conflict, mood modification, relapse, tolerance, and saliency. The novelty of the study lies in the evidence of patterns and behaviors which resemble technological dependency on the WAZE app. The findings indicate that WAZE app satisfies users’ needs driven by functionality. Four behavioral characteristics associated with IT addiction are applicable to WAZE users: mood modification, conflict, relapse, and withdrawal. The study concludes that functional technological applications may trigger behavioral indicators of technological addiction.
UR - http://www.scopus.com/inward/record.url?scp=85141892153&partnerID=8YFLogxK
U2 - https://doi.org/10.1371/journal.pone.0276449
DO - https://doi.org/10.1371/journal.pone.0276449
M3 - مقالة
C2 - 36355802
SN - 1932-6203
VL - 17
JO - PLoS ONE
JF - PLoS ONE
IS - 11 November
M1 - e0276449
ER -