@inproceedings{ddad6318d7e6407790314b0b6e1490ed,
title = "I Am in Love with the Shape of You: The Effect of Mass Customization on the Human-Robot Relationship",
abstract = "This study examined the effect of mass customization of a socially assistive robot (SAR) on older-adult users{\textquoteright} attitudes and behaviors toward the robot. Mass customization, actively modifying aspects of a product by users before use, was proven to increase positive reactions towards products. Thirty-one older-adult participants were invited one at a time to explore new applications of personal robots for domestic use utilizing the Temi robot. We divided them into two groups that differed in their ability to manipulate the robot{\textquoteright}s visual design using various add-ons before starting the one-on-one interaction with the robot. Results of the thematic analysis and questionnaires suggest that allowing mass customization can increase users{\textquoteright} enjoyment, help in forming human-robot relationships, and lead to proactive Interaction.",
keywords = "Human-robot interaction, Human-robot relationship Older adults, Mass customization, Personal assistance robot, Product design, Technology acceptance, User enjoyment",
author = "E. Liberman-Pincu and A. Bulgaro and T. Oron-Gilad",
note = "Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 7th International Conference on Computer-Human Interaction Research and Applications, CHIRA 2023 ; Conference date: 16-11-2023 Through 17-11-2023",
year = "2023",
month = jan,
day = "1",
doi = "10.1007/978-3-031-49368-3\_1",
language = "الإنجليزيّة",
isbn = "9783031493676",
series = "Communications in Computer and Information Science",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "3--12",
editor = "\{da Silva\}, \{Hugo Pl{\'a}cido\} and Pietro Cipresso",
booktitle = "Computer-Human Interaction Research and Applications - 7th International Conference, CHIRA 2023, Proceedings",
address = "ألمانيا",
}