TY - GEN
T1 - Exploring the Effects of Emotion Appropriateness on User Perception
T2 - 20th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2025
AU - Herdel, Viviane
AU - Parmet, Yisrael
AU - Cauchard, Jessica R.
N1 - Publisher Copyright: © 2025 IEEE.
PY - 2025/1/1
Y1 - 2025/1/1
N2 - The growing presence of drones in human spaces has sparked curiosity regarding their role as social creatures. One approach to conveying the social aspects of robotic devices is to incorporate emotions. However, the social effects of emotions depend on their perceived appropriateness by humans. In this work, we investigate the psychological effects of appropriate vs. inappropriate emotions displayed on a drone in a delivery scenario. Through an online study (N =97), we observe significant differences in how people ascribe social attributes to a drone, understand both its functional acceptance (e.g., ease of use, usefulness), social acceptance (e.g., drone as an interaction partner), and assess its social competencies and human-like attributes. Overall, for a given situation of interaction, the drone is perceived more (resp. less) positively when displaying appropriate (resp. inappropriate) emotions. We conclude with a discussion on the use of emotions in drones and their psychological effects on users. This work contributes to a deeper understanding of emotion appropriateness and social interactions in robotics.
AB - The growing presence of drones in human spaces has sparked curiosity regarding their role as social creatures. One approach to conveying the social aspects of robotic devices is to incorporate emotions. However, the social effects of emotions depend on their perceived appropriateness by humans. In this work, we investigate the psychological effects of appropriate vs. inappropriate emotions displayed on a drone in a delivery scenario. Through an online study (N =97), we observe significant differences in how people ascribe social attributes to a drone, understand both its functional acceptance (e.g., ease of use, usefulness), social acceptance (e.g., drone as an interaction partner), and assess its social competencies and human-like attributes. Overall, for a given situation of interaction, the drone is perceived more (resp. less) positively when displaying appropriate (resp. inappropriate) emotions. We conclude with a discussion on the use of emotions in drones and their psychological effects on users. This work contributes to a deeper understanding of emotion appropriateness and social interactions in robotics.
KW - Acceptability
KW - Affective Computing
KW - Emotion Appropriateness
KW - Human-Drone Interaction
KW - Robotics
UR - http://www.scopus.com/inward/record.url?scp=105004878479&partnerID=8YFLogxK
U2 - 10.1109/HRI61500.2025.10974116
DO - 10.1109/HRI61500.2025.10974116
M3 - Conference contribution
T3 - ACM/IEEE International Conference on Human-Robot Interaction
SP - 747
EP - 756
BT - HRI 2025 - Proceedings of the 2025 ACM/IEEE International Conference on Human-Robot Interaction
Y2 - 4 March 2025 through 6 March 2025
ER -