Entailment graphs for text analytics in the excitement project

Bernardo Magnini, Ido Dagan, Günter Neumann, Sebastian Pado

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In the last years, a relevant research line in Natural Language Processing has focused on detecting semantic relations among portions of text, including entailment, similarity, temporal relations, and, with a less degree, causality. The attention on such semantic relations has raised the demand to move towards more informative meaning representations, which express properties of concepts and relations among them. This demand triggered research on "statement entailment graphs", where nodes are natural language statements (propositions), comprising of predicates with their arguments and modifiers, while edges represent entailment relations between nodes. We report initial research that defines the properties of entailment graphs and their potential applications. Particularly, we show how entailment graphs are profitably used in the context of the European project EXCITEMENT, where they are applied for the analysis of customer interactions across multiple channels, including speech, email, chat and social media, and multiple languages (English, German, Italian).

Original languageEnglish
Title of host publicationText, Speech, and Dialogue - 17th International Conference, TSD 2014, Proceedings
PublisherSpringer Verlag
Pages11-18
Number of pages8
ISBN (Print)9783319108155
DOIs
StatePublished - 2014
Event17th International Conference on Text, Speech, and Dialogue, TSD 2014 - Brno, Czech Republic
Duration: 8 Sep 201412 Sep 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8655 LNAI

Conference

Conference17th International Conference on Text, Speech, and Dialogue, TSD 2014
Country/TerritoryCzech Republic
CityBrno
Period8/09/1412/09/14

Keywords

  • Semantic inferences
  • text analytics
  • textual entailment

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • General Computer Science

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