Cooking and Cleaning: Exploratory Investigation of Users’ Perception of How Two Domestic Service Robots (DSRs) Should Collaborate

Research output: Contribution to journalConference articlepeer-review

Abstract

Interacting with domestic service robots (DSRs) will change from one-to-one to one-to-multiple, forming new possibilities for reciprocal relationships among DSRs and humans. We distributed an online questionnaire to collect preferences and stances regarding DSRs. Respondents were introduced to one of four use cases where a cooking robot and a cleaning robot were working simultaneously in the home. Data was obtained from 147 respondents who own a cleaning robot. General stances toward DSRs reflect concerns about usability, attitude, and effort. Competency and control concerns were further emphasized for the unfamiliar cooking robot. Trust corresponded with familiarity, understanding of robots’ competencies, and reliability. Respondents were reluctant to allow the cleaning and cooking robots to interact without their consent. Barriers to adopting multiple connected robots in the home need to be mapped and addressed in future studies.

Original languageAmerican English
Pages (from-to)404-408
Number of pages5
JournalProceedings of the Human Factors and Ergonomics Society
Volume68
Issue number1
DOIs
StatePublished - 1 Jan 2024
Event68th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2024 - Phoenix, United States
Duration: 9 Sep 202413 Sep 2024

Keywords

  • domestic service robots
  • human robot interaction
  • interacting with multiple robots

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

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