Challenges experienced by paid peer providers in mental health recovery: A qualitative study

Galia S. Moran, Zlatka Russinova, Vasudha Gidugu, Cheryl Gagne

Research output: Contribution to journalArticlepeer-review


Peer providers are increasingly employed in mental health services. We explored challenges experienced by 31 peer providers in diverse settings and roles using in-depth interviews, as part of a larger study focusing on their recovery (Moran et al. in Qual Health Res, 2012). A grounded theory approach revealed three challenge domains: work environment, occupational path, and personal mental health. Challenges in the work environment differed between conventional mental health settings and consumer-run agencies. Occupational domain challenges included lack of clear job descriptions, lack of skills for using one's life story and lived experience, lack of helping skills, and negative aspects of carrying a peer provider label. Personal mental health challenges included overwork and symptom recurrence. Implications for all domains are discussed, with focus on training and skill development.

Original languageEnglish
Pages (from-to)281-291
Number of pages11
JournalCommunity Mental Health Journal
Issue number3
StatePublished - 1 Jun 2013
Externally publishedYes


  • Consumer providers
  • Job development
  • Mental illnesses
  • Workforce integration

All Science Journal Classification (ASJC) codes

  • Health(social science)
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health


Dive into the research topics of 'Challenges experienced by paid peer providers in mental health recovery: A qualitative study'. Together they form a unique fingerprint.

Cite this