Abstract
We derive a revenue-maximizing scheme that charges customers who are homogeneous with respect to their waiting cost parameter, for a random fee in order to become premium customers. This scheme incentivizes all customers to purchase priority, each at his/her drawn price. This is repeated for the case where customers are heterogeneous. The mechanisms are based on the fact that once some customers get priority, its value of the other gets even higher.
Original language | English |
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Pages (from-to) | 304-308 |
Number of pages | 5 |
Journal | Operations Research Letters |
Volume | 48 |
Issue number | 3 |
DOIs | |
State | Published - May 2020 |
Keywords
- Charging mechanisms
- Priorities
- Queues
All Science Journal Classification (ASJC) codes
- Software
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
- Applied Mathematics