Abstract
Social media (SM) has become a key operating channel in public relations (PR) and triggered PR scholars to learn more about the value of SM. Using a systematic review, this study was designed to investigate the authorship, topics, methodologies, and theoretical frameworks featured in SM-related PR research in the period of 2010–2020. A total of 575 articles from nine PR-focused peer-reviewed journals were selected and content-analyzed. The findings provide a better understanding of SM research in the field of PR and suggest future directions for SM research, including diverse SM platforms, big data, ethical challenges, and SM usage during COVID-19.
Original language | English |
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Article number | 102154 |
Journal | Public Relations Review |
Volume | 48 |
Issue number | 1 |
DOIs | |
State | Published - Mar 2022 |
Keywords
- Content analysis
- PR journals
- Public relations
- Social media
- Systematic review
All Science Journal Classification (ASJC) codes
- Communication
- Organizational Behavior and Human Resource Management
- Marketing