A decade of social media in public relations research: A systematic review of published articles in 2010–2020

Osnat Roth-Cohen, Ruth Avidar

Research output: Contribution to journalArticlepeer-review

Abstract

Social media (SM) has become a key operating channel in public relations (PR) and triggered PR scholars to learn more about the value of SM. Using a systematic review, this study was designed to investigate the authorship, topics, methodologies, and theoretical frameworks featured in SM-related PR research in the period of 2010–2020. A total of 575 articles from nine PR-focused peer-reviewed journals were selected and content-analyzed. The findings provide a better understanding of SM research in the field of PR and suggest future directions for SM research, including diverse SM platforms, big data, ethical challenges, and SM usage during COVID-19.

Original languageEnglish
Article number102154
JournalPublic Relations Review
Volume48
Issue number1
DOIs
StatePublished - Mar 2022

Keywords

  • Content analysis
  • PR journals
  • Public relations
  • Social media
  • Systematic review

All Science Journal Classification (ASJC) codes

  • Communication
  • Organizational Behavior and Human Resource Management
  • Marketing

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